Door codes
Each unit has one code, and staff set it when the property's locks change. Members see the current code in My Stay, only around their own stay dates.
Set Mon, March 1, 2027 by Tessa
Earlier changes
- Changed Mon, September 14, 2026 by Residence manager
- Changed Thu, April 2, 2026 by Tessa
Set Wed, February 24, 2027 by Tessa
Earlier changes
- Changed Wed, August 19, 2026 by Residence manager
Set Mon, March 8, 2027 by Residence manager
Earlier changes
- Changed Thu, November 5, 2026 by Residence manager
- Changed Wed, May 27, 2026 by Tessa
Every change is logged with who and when. Full history in the audit log.
Dale Novak arrives on Monday, March 15. Until Friday, March 12 the panel reads “Your door code appears here 3 days before arrival.” From Friday, 4 7 2 9 1 5 shows in the secure panel on My Stay.
Before Friday, March 12
Your door code appears here 3 days before arrival.
From Friday, March 12, through the end of the stay
The code shown is always the current one, never one saved at booking. Change a code mid-stay and every current guest’s view updates.
The code appears 3 days before arrival and stops showing when the stay completes, so a member cannot open an old booking and read the unit’s current code. The window is set on Booking rules. That is glossary R12.
The code never travels by email, never appears on the confirmation screen, and never reaches a guest copy recipient.